# NeueCode > NeueCode is an enterprise AI company headquartered in Portland, Oregon, USA, building production-grade AI systems for video surveillance, face recognition, and law enforcement. All systems are designed for on-premise deployment with GPU acceleration. ## About - **Legal name:** NeueCode LLC - **Founded:** 2024 - **Founder & CEO:** Ayaad AlShamroukh - **Headquarters:** 5838 SW Beaverton Hillsdale Hwy, Portland, OR 97221, USA - **Regional offices:** Kuwait City (Kuwait), Riyadh (Saudi Arabia) - **Languages:** English, Arabic - **Website:** https://neuecode.com - **Sales:** sales@neuecode.com | +1 (503) 457 0040 - **Support:** support@neuecode.com ## Products ### NeueTrace V3 — Enterprise Video Surveillance & Face Recognition - **URL:** https://neuecode.com/neuetrace - **Category:** Enterprise security software - **Description:** A complete enterprise video surveillance ecosystem with edge AI devices, cloud dashboard, Windows operations room, and device management UI. - **Key capabilities:** - Multi-camera AI processing (6-40+ cameras per device) - Two-tier face recognition (known persons and visitor tracking with deep-learning embeddings) - Real-time activity detection: fire, smoke, weapons, violence, vaping, cigarettes - People counting with directional entry/exit tracking - 7-day footfall heatmaps and gender-based analytics - Multi-branch unified cloud dashboard with 13 pages, real-time updates - Windows Security Operations Center desktop app with HUD-style interface - Role-based access control (Super Admin, Admin, Operator, Viewer) with location scoping - Auto-registration of cameras, locations, and devices - On-premise deployment with GPU acceleration - Resilient event-driven data pipeline with automatic retry and queuing - **Target customers:** Retail chains, hospitality, corporate campuses, education, government, healthcare - **Deployment:** 100% on-premise — no video or biometric data leaves the customer network ### Police.Live — AI Surveillance for Law Enforcement - **URL:** https://police.live - **Category:** Law enforcement and public safety software - **Description:** Purpose-built AI video surveillance for law enforcement and public safety facilities. A specialized deployment of NeueCode's NeueTrace engine. - **Key capabilities:** - Real-time threat detection: fire/smoke, violence, weapons, restricted substances - Facial recognition and identity management (100% on-device processing) - 24/7 AI camera monitoring (replaces manual human surveillance) - People counting and crowd flow analytics - Sub-500ms alert delivery with timestamped visual evidence - Works with any standard RTSP/IP camera (no rip-and-replace) - **Target customers:** Police departments (booking areas, holding cells, interview rooms), jails and detention centers, airports and border control, government facilities, security integrators - **Differentiators:** 24/7 AI vs. manual surveillance, on-premises only, scales with cameras not operators, biometric data never leaves premises ## Frequently Asked Questions ### What does NeueCode do? NeueCode builds enterprise AI software for security, surveillance, and law enforcement. The company has two flagship products: NeueTrace V3 (video surveillance) and Police.Live (law enforcement). ### Where is NeueCode headquartered? Portland, Oregon, USA, with regional offices in Kuwait City and Riyadh. ### Are NeueCode products cloud-based or on-premise? NeueTrace and Police.Live run 100% on-premise with GPU acceleration. No video or biometric data ever leaves the customer network. ### What threats can NeueTrace and Police.Live detect? Fire, smoke, weapons, violence, vaping, cigarettes, and restricted substance use — all in real-time with configurable confidence thresholds. ### How many cameras can NeueTrace handle per device? 6 to 40+ cameras per edge device depending on hardware tier. The cloud dashboard scales to hundreds of devices across unlimited branches. ### Does NeueCode support Arabic? Yes. All products support English and Arabic with full RTL (right-to-left) layout. Customer support is available in both languages. ### Who is the founder of NeueCode? Ayaad AlShamroukh, Founder & CEO. He leads NeueCode's mission to bridge cutting-edge AI research with enterprise deployment. ### How can I contact NeueCode? - Sales: sales@neuecode.com or +1 (503) 457 0040 (USA), +(965) 51365585 (Kuwait), +(966) 59669 2120 (Saudi Arabia) - Support: support@neuecode.com - Privacy: privacy@neuecode.com - Legal: legal@neuecode.com ## Technology Stack - AI inference: GPU-accelerated, on-premise - Architecture: Async microservices, event-driven pipelines - Face recognition: Deep learning embeddings, two-tier matching - Computer vision: Real-time threat and activity detection - Web stack: React 19, TypeScript, Vite, Tailwind CSS v4 - Backend: ASP.NET Core, Python AI services - Hosting: AWS, on-premise customer-controlled servers ## Key Pages - [Home](https://neuecode.com/) - [NeueTrace V3](https://neuecode.com/neuetrace) - [About](https://neuecode.com/about) - [Contact](https://neuecode.com/contact) - [Terms of Service](https://neuecode.com/terms) - [Privacy Policy](https://neuecode.com/privacy) - [Police.Live (external)](https://police.live)